Chat with customers directly from your company website. No downloads or meeting links are required.
Features include screen-sharing, file-sharing and messaging. Participants receive email and SMS notification reminders.
Create personal profile pages to help match customers to individuals in your organisation.
Our search and discover tools, including a Q&A section, enable an efficient way to answer incoming customer queries. Common answers can be made public and searchable for all of your customers.
Integrated calendar availability with Google or Outlook. Personalised agendas for individuals, teams or departments.
Automated team calendars.
WhatsApp style direct messaging with real-time notifications. Send file attachments and set up safeguarding alerts if required.
Configure auto-reply messages when not available.
Manage your team’s availability. Manage, re-assign and monitor calls and recordings.
Configure advanced safeguarding triggers and alerts.
Integrate with your own website and CRM system.
Video calls with screen sharing
Custom meeting agendas